/* =========================================================
   ASSORT OS V10 — DESIGN TOKENS (copied verbatim from
   assort-os-v10/15 Design System/design-system/tokens.css)
   Decision D11: reuse the OS-v10 system as-is. No new tokens.
   ========================================================= */
:root {
  --bg:#fafafa; --card:#f5f5f7; --white:#ffffff; --surface-tint:#f0f0f5;
  --text:#1a1a1a; --text2:#8e8e93; --text3:#c7c7cc;
  --blue:#007AFF; --green:#34C759; --red:#FF3B30; --orange:#FF9500;
  --purple:#AF52DE; --indigo:#5856D6; --pink:#FF2D55; --yellow:#FFD700;
  --blue-tint:#F0F5FF; --green-tint:#E8F5E9; --red-tint:#FFEBEE;
  --orange-tint:#FFF3E0; --purple-tint:#F8F6FF;
  --border:#e5e5ea; --border-soft:#f0f0f2; --border-input:#e5e5ea;
  --gradient-projection:linear-gradient(135deg,#F8F6FF,#F0EDFF);
  --gradient-ai:linear-gradient(135deg,#F0F5FF,#E3F2FD);
  --font-sans:'DM Sans','Inter',-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,sans-serif;
  --font-display:'DM Sans','Inter',-apple-system,sans-serif;
  --font-mono:'JetBrains Mono',ui-monospace,'SF Mono',Menlo,monospace;
  --display-size:34px; --display-weight:600; --display-track:10px;
  --wordmark-size:22px; --wordmark-weight:600; --wordmark-track:6px;
  --h1-size:22px; --h1-weight:700; --h1-lh:1.25;
  --h2-size:18px; --h2-weight:700; --h2-lh:1.30;
  --h3-size:16px; --h3-weight:600; --h3-lh:1.35;
  --body-size:15px; --body-weight:400; --body-lh:1.45;
  --body-sm-size:13px; --body-sm-weight:500;
  --caption-size:12px; --caption-weight:500;
  --eyebrow-size:11px; --eyebrow-weight:700; --eyebrow-track:1.2px;
  --metric-size:28px; --metric-weight:700;
  --radius-xs:6px; --radius-sm:8px; --radius-md:10px; --radius-lg:12px;
  --radius:14px; --radius-xl:20px; --radius-full:9999px;
  --shadow-none:none;
  --shadow-xs:0 1px 2px rgba(0,0,0,0.04);
  --shadow-sm:0 1px 3px rgba(0,0,0,0.08),0 1px 2px rgba(0,0,0,0.06);
  --shadow-md:0 2px 8px rgba(0,0,0,0.06);
  --shadow-lg:0 8px 24px rgba(0,0,0,0.08);
  --space-1:4px; --space-2:6px; --space-3:8px; --space-4:10px;
  --space-5:12px; --space-6:14px; --space-7:16px; --space-8:18px;
  --space-9:20px; --space-10:24px; --space-12:32px; --space-16:48px;
  --gutter:16px; --page-pad-x:20px; --tap-target:44px;
  --ease-std:cubic-bezier(.2,0,0,1); --ease-out:cubic-bezier(.16,1,.3,1);
  --dur-sm:150ms; --dur-md:200ms;
}

*{box-sizing:border-box;-webkit-tap-highlight-color:transparent;margin:0;padding:0}
html{scroll-behavior:smooth}
body{
  font-family:var(--font-sans);
  background:var(--bg);
  color:var(--text);
  font-size:var(--body-size);
  line-height:var(--body-lh);
  -webkit-font-smoothing:antialiased;
  padding:40px 0 64px;
}

/* ---- semantic type ---- */
.eyebrow{font-size:var(--eyebrow-size);font-weight:var(--eyebrow-weight);
  letter-spacing:var(--eyebrow-track);text-transform:uppercase;color:var(--text2)}
.h1{font-size:var(--h1-size);font-weight:var(--h1-weight);line-height:var(--h1-lh);letter-spacing:-0.01em}
.h2{font-size:var(--h2-size);font-weight:var(--h2-weight);line-height:var(--h2-lh)}
.h3{font-size:var(--h3-size);font-weight:var(--h3-weight);line-height:var(--h3-lh)}
.body-sm{font-size:var(--body-sm-size);font-weight:500;line-height:1.4}
.caption{font-size:var(--caption-size);font-weight:500;color:var(--text2)}
.wordmark{font-family:var(--font-display);font-size:var(--wordmark-size);
  font-weight:var(--wordmark-weight);letter-spacing:var(--wordmark-track);
  text-transform:uppercase;color:var(--text)}
.tnum{font-variant-numeric:tabular-nums lining-nums}

svg{display:block}
.fi{stroke:currentColor;stroke-width:2;stroke-linecap:round;stroke-linejoin:round;fill:none}

/* =========================================================
   APP CHROME
   ========================================================= */
.app-frame{
  /* Do NOT add transform/filter/contain here — clips position:fixed .detail on mobile */
  background:var(--white);
  border:1px solid var(--border);
  border-radius:var(--radius);
  overflow:hidden;
}
.app-header{
  display:flex;align-items:center;justify-content:space-between;
  padding:14px 22px;border-bottom:1px solid var(--border);background:var(--white);
}
.app-header .brand{display:flex;align-items:center;gap:14px}
.app-header .brand .mark{
  width:34px;height:34px;border-radius:var(--radius-sm);
  background:var(--text);color:var(--white);
  display:flex;align-items:center;justify-content:center;
  font-weight:700;font-size:15px;letter-spacing:0.5px;
}
.app-header .brand .titles .wordmark{font-size:16px;letter-spacing:4px;display:block}
.app-header .brand .titles .sub{font-size:12px;color:var(--text2);font-weight:500;margin-top:2px}
.app-header .right{display:flex;align-items:center;gap:8px}
.lang-toggle{
  display:flex;border:1px solid var(--border);border-radius:var(--radius-md);overflow:hidden;
}
.lang-toggle button{
  border:0;background:var(--white);font-family:var(--font-sans);
  font-size:12px;font-weight:600;color:var(--text2);
  padding:7px 12px;cursor:pointer;
}
.lang-toggle button.on{background:var(--text);color:var(--white)}
.icon-btn{
  width:36px;height:36px;border-radius:var(--radius-md);
  border:1px solid var(--border);background:var(--white);color:var(--text2);
  display:flex;align-items:center;justify-content:center;cursor:pointer;position:relative;
}
.icon-btn .dot{position:absolute;top:7px;right:7px;width:7px;height:7px;
  border-radius:50%;background:var(--red);border:1.5px solid var(--white)}
.avatar{
  width:36px;height:36px;border-radius:50%;background:#e8e8ed;color:var(--text);
  display:flex;align-items:center;justify-content:center;font-weight:700;font-size:13px;
}

/* metric strip */
.metric-strip{
  display:flex;gap:0;border-bottom:1px solid var(--border);background:var(--white);
}
.metric-strip .cell{
  flex:1;padding:14px 22px;border-right:1px solid var(--border-soft);
}
.metric-strip .cell:last-child{border-right:0}
.metric-strip .cell .eyebrow{margin-bottom:7px;display:block}
.metric-strip .cell .val{
  font-size:var(--metric-size);font-weight:700;letter-spacing:-0.01em;
  font-variant-numeric:tabular-nums lining-nums;display:flex;align-items:baseline;gap:7px;
}
.metric-strip .cell .val .unit{font-size:13px;font-weight:600;color:var(--text2)}
.metric-strip .cell .delta{font-size:12px;font-weight:600;margin-top:5px;display:flex;align-items:center;gap:4px}
.delta.up{color:var(--green)} .delta.down{color:var(--red)}

/* =========================================================
   3-PANE
   ========================================================= */
.panes{display:flex;height:760px}

/* ---- LEFT: filters rail ---- */
.rail{
  width:228px;flex-shrink:0;border-right:1px solid var(--border);
  background:var(--white);overflow-y:auto;padding:20px 16px;
}
.rail .grp{margin-bottom:24px}
.rail .grp > .eyebrow{display:block;margin-bottom:10px;padding:0 6px}
.frow{
  display:flex;align-items:center;gap:9px;
  padding:8px 10px;border-radius:var(--radius-sm);cursor:pointer;
  font-size:13px;font-weight:500;color:var(--text);margin-bottom:2px;
}
.frow:hover{background:var(--card)}
.frow.on{background:var(--blue-tint);color:var(--blue);font-weight:600}
.frow .ico{color:var(--text2);flex-shrink:0}
.frow.on .ico{color:var(--blue)}
.frow .lbl{flex:1;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.frow .cnt{
  font-size:12px;font-weight:600;color:var(--text2);
  font-variant-numeric:tabular-nums;
  background:var(--card);border-radius:var(--radius-full);padding:1px 8px;min-width:24px;text-align:center;
}
.frow.on .cnt{background:var(--white);color:var(--blue)}
.frow.disabled{cursor:not-allowed;color:var(--text3);opacity:.85}
.frow.disabled:hover{background:transparent}
.frow.disabled .ico{color:var(--text3)}
.frow .na{
  font-size:11px;font-weight:600;color:var(--text3);
  border:1px solid var(--border);border-radius:var(--radius-full);padding:1px 7px;
}
.rail .note{
  font-size:11px;color:var(--text2);line-height:1.45;
  padding:9px 10px;background:var(--card);border-radius:var(--radius-sm);margin-top:8px;
}
.loc-lock{display:flex;align-items:center;gap:5px;font-size:11px;color:var(--text3);
  font-weight:600;margin-left:auto}
.checkrow{display:flex;align-items:center;gap:9px;padding:8px 10px;cursor:pointer;
  font-size:13px;font-weight:500}
.cbox{width:16px;height:16px;border:1.5px solid var(--border-input);border-radius:var(--radius-xs);
  flex-shrink:0;display:flex;align-items:center;justify-content:center;background:var(--white)}
.cbox.on{background:var(--blue);border-color:var(--blue);color:var(--white)}

/* ---- CENTER: queue ---- */
.queue{
  flex:1;min-width:0;border-right:1px solid var(--border);
  background:var(--bg);display:flex;flex-direction:column;
}
.queue-head{
  display:flex;align-items:center;justify-content:space-between;
  padding:14px 18px;border-bottom:1px solid var(--border);background:var(--white);flex-shrink:0;
}
.queue-head .ttl{display:flex;align-items:baseline;gap:9px}
.queue-head .ttl .h3{font-size:15px;font-weight:700}
.queue-head .ttl .cnt{font-size:13px;color:var(--text2);font-weight:600;font-variant-numeric:tabular-nums}
.sortbtn{
  display:flex;align-items:center;gap:7px;font-size:12px;font-weight:600;color:var(--text2);
  border:1px solid var(--border);background:var(--white);border-radius:var(--radius-sm);
  padding:6px 11px;cursor:pointer;font-family:var(--font-sans);
}
.qlist{flex:1;overflow-y:auto;padding:14px}

.qcard{
  background:var(--white);border:1px solid var(--border);border-radius:var(--radius);
  padding:14px 16px;margin-bottom:10px;cursor:pointer;
  transition:border-color var(--dur-md) var(--ease-std);position:relative;
}
.qcard:hover{border-color:var(--text3)}
.qcard.sel{border-color:var(--blue);box-shadow:inset 0 0 0 1px var(--blue)}
.qcard .row1{display:flex;align-items:center;gap:8px;margin-bottom:9px}
.sent-dot{width:8px;height:8px;border-radius:50%;flex-shrink:0}
.sent-dot.neg{background:var(--red)} .sent-dot.neu{background:var(--text3)}
.sent-dot.pos{background:var(--green)}
.ch-tag{
  display:inline-flex;align-items:center;gap:5px;font-size:11px;font-weight:600;
  padding:3px 9px 3px 7px;border-radius:var(--radius-full);
}
.ch-google{background:var(--blue-tint);color:var(--blue)}
.ch-ig{background:var(--purple-tint);color:var(--purple)}
.ch-fb{background:var(--blue-tint);color:var(--indigo)}
.ch-yt{background:var(--red-tint);color:var(--red)}
.ch-wp{background:var(--card);color:var(--text2)}
.qcard .row1 .spacer{flex:1}
.age-badge{
  display:inline-flex;align-items:center;gap:4px;font-size:11px;font-weight:700;
  color:var(--red);background:var(--red-tint);padding:3px 9px;border-radius:var(--radius-full);
  font-variant-numeric:tabular-nums;
}
.time-ago{font-size:12px;color:var(--text2);font-weight:500;font-variant-numeric:tabular-nums}
.qcard .row2{display:flex;align-items:center;gap:8px;margin-bottom:5px}
.qcard .cust{font-size:14px;font-weight:600;color:var(--text)}
.stars{display:inline-flex;gap:1px;color:var(--yellow)}
.stars .off{color:var(--text3)}
.qcard .snip{font-size:13px;color:var(--text2);line-height:1.45;
  display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden;margin-bottom:10px}
.qcard .row3{display:flex;align-items:center;gap:8px;flex-wrap:wrap}
.mini{display:inline-flex;align-items:center;gap:4px;font-size:11px;font-weight:600;
  color:var(--text2);background:var(--card);padding:3px 9px;border-radius:var(--radius-full)}
.mini .ico{color:var(--text2)}
.st-badge{font-size:11px;font-weight:700;padding:3px 9px;border-radius:var(--radius-full);text-transform:none}
.st-open{background:var(--blue-tint);color:var(--blue)}
.st-pending{background:var(--orange-tint);color:var(--orange)}
.st-done{background:var(--green-tint);color:var(--green)}
.st-spam{background:var(--red-tint);color:var(--red)}
.bulk-mark{
  display:inline-flex;align-items:center;gap:5px;font-size:11px;font-weight:700;
  color:var(--green);background:var(--green-tint);padding:3px 9px 3px 7px;border-radius:var(--radius-full);
}
.qcard .bulkbox{position:absolute;top:14px;right:16px}
.claimed{display:inline-flex;align-items:center;gap:4px;font-size:11px;font-weight:600;color:var(--text2)}
.claimed .av{width:18px;height:18px;border-radius:50%;background:#e8e8ed;
  display:flex;align-items:center;justify-content:center;font-size:9px;font-weight:700;color:var(--text)}

.bulk-bar{
  /* shown by app.js when bulk selection is active */
  flex-shrink:0;border-top:1px solid var(--border);background:var(--white);
  padding:12px 18px;display:none;align-items:center;justify-content:space-between;
}
.bulk-bar .lbl{font-size:13px;font-weight:600}
.bulk-bar .lbl span{color:var(--text2);font-weight:500}

/* ---- RIGHT: detail ---- */
.detail{width:480px;flex-shrink:0;background:var(--white);overflow-y:auto}
.detail-head{
  padding:16px 22px;border-bottom:1px solid var(--border);
  position:sticky;top:0;background:var(--white);z-index:2;
}
.detail-head .top{display:flex;align-items:center;gap:8px;margin-bottom:10px;flex-wrap:wrap}
.detail-head .ext{
  margin-left:auto;display:inline-flex;align-items:center;gap:5px;
  font-size:12px;font-weight:600;color:var(--blue);text-decoration:none;
}
.detail-head h2{font-size:17px;font-weight:700}
.detail-head .meta{font-size:12px;color:var(--text2);font-weight:500;margin-top:4px}
.detail-body{padding:20px 22px}
.sec{margin-bottom:22px}
.sec > .eyebrow{display:block;margin-bottom:9px}

.msg{
  background:var(--card);border:1px solid var(--border);border-radius:var(--radius);
  padding:14px 16px;
}
.msg .who{display:flex;align-items:center;gap:8px;margin-bottom:8px}
.msg .who .av{width:26px;height:26px;border-radius:50%;background:#e8e8ed;
  display:flex;align-items:center;justify-content:center;font-size:11px;font-weight:700}
.msg .who .nm{font-size:13px;font-weight:600}
.msg .who .tm{font-size:11px;color:var(--text2);font-weight:500;margin-left:auto;font-variant-numeric:tabular-nums}
.msg .who .stars{margin-left:6px}
.msg .text{font-size:14px;line-height:1.5;color:var(--text)}
.xlate{
  margin-top:10px;padding:11px 14px;border-left:2px solid var(--border);
  background:var(--white);border-radius:0 var(--radius-sm) var(--radius-sm) 0;
}
.xlate .tag{font-size:11px;font-weight:700;color:var(--text3);
  letter-spacing:.4px;text-transform:uppercase;display:block;margin-bottom:5px}
.xlate .text{font-size:13px;line-height:1.5;color:var(--text2)}

.draft-card{
  background:var(--gradient-ai);
  border:1px solid var(--border);border-radius:var(--radius);padding:16px 18px;
}
.draft-head{display:flex;align-items:center;gap:8px;margin-bottom:13px;flex-wrap:wrap}
.tone-pill{
  display:inline-flex;align-items:center;gap:6px;font-size:12px;font-weight:600;
  color:var(--blue);background:var(--white);border:1px solid var(--border);
  padding:5px 11px;border-radius:var(--radius-full);
}
.conf{display:flex;align-items:center;gap:8px;margin-left:auto}
.conf .lbl{font-size:11px;font-weight:600;color:var(--text2);text-transform:uppercase;letter-spacing:.4px}
.conf .bar{width:64px;height:6px;background:var(--white);border-radius:var(--radius-full);overflow:hidden;border:1px solid var(--border)}
.conf .bar i{display:block;height:100%;background:var(--green);border-radius:var(--radius-full)}
.conf .pct{font-size:13px;font-weight:700;color:var(--text);font-variant-numeric:tabular-nums}
.lowconf{
  display:flex;align-items:center;gap:8px;font-size:12px;font-weight:600;color:var(--orange);
  background:var(--orange-tint);border-radius:var(--radius-sm);padding:9px 12px;margin-bottom:13px;
}
.draft-body{
  background:var(--white);border:1px solid var(--border);border-radius:var(--radius-md);
  padding:14px 16px;font-size:14px;line-height:1.55;color:var(--text);
}
.draft-lang{font-size:11px;font-weight:700;color:var(--text3);text-transform:uppercase;
  letter-spacing:.4px;margin-bottom:8px;display:flex;align-items:center;gap:6px}
.gloss{
  margin-top:11px;padding:12px 14px;background:rgba(255,255,255,.6);
  border:1px solid var(--border);border-radius:var(--radius-md);
}
.gloss .tag{font-size:11px;font-weight:700;color:var(--text2);
  text-transform:uppercase;letter-spacing:.4px;display:block;margin-bottom:6px}
.gloss .text{font-size:13px;line-height:1.5;color:var(--text2)}

.actions{display:flex;flex-direction:column;gap:9px;margin-top:16px}
.btn{
  display:flex;align-items:center;justify-content:center;gap:8px;
  font-family:var(--font-sans);font-size:14px;font-weight:600;
  border-radius:var(--radius-lg);padding:13px 16px;cursor:pointer;border:1px solid transparent;
  transition:filter var(--dur-sm) var(--ease-std);
}
.btn:hover{filter:brightness(.97)}
.btn-primary{background:var(--blue);color:var(--white)}
.btn-secondary{background:var(--white);color:var(--text);border-color:var(--border)}
.btn-destructive{background:var(--white);color:var(--red);border-color:var(--border)}
.btn-row{display:flex;gap:9px}
.btn-row .btn{flex:1;padding:11px 14px;font-size:13px}
.btn-ghost{background:transparent;color:var(--text2);border-color:var(--border)}

.sec-actions{
  margin-top:18px;padding-top:16px;border-top:1px solid var(--border);
  display:flex;flex-wrap:wrap;gap:8px;
}
.chip-act{
  display:inline-flex;align-items:center;gap:6px;font-size:12px;font-weight:600;
  color:var(--text);background:var(--white);border:1px solid var(--border);
  border-radius:var(--radius-full);padding:8px 13px;cursor:pointer;font-family:var(--font-sans);
}
.chip-act:hover{background:var(--card)}
.chip-act .ico{color:var(--text2)}

.sources{
  margin-top:14px;border:1px solid var(--border);border-radius:var(--radius-md);
  background:var(--card);overflow:hidden;
}
.sources summary{
  list-style:none;cursor:pointer;padding:12px 15px;display:flex;align-items:center;gap:9px;
  font-size:13px;font-weight:600;
}
.sources summary::-webkit-details-marker{display:none}
.sources summary .chev{margin-left:auto;color:var(--text2);transition:transform var(--dur-md)}
.sources[open] summary .chev{transform:rotate(180deg)}
.sources .body{padding:0 15px 14px}
.src-item{
  display:flex;gap:10px;padding:10px 0;border-top:1px solid var(--border-soft);
}
.src-item .si{color:var(--blue);flex-shrink:0;margin-top:1px}
.src-item .si-t{font-size:13px;font-weight:600;margin-bottom:2px}
.src-item .si-d{font-size:12px;color:var(--text2);line-height:1.45}

.oversight{
  margin-top:18px;border:1px solid var(--border);border-radius:var(--radius);
  background:var(--white);padding:16px 18px;
}
.oversight .ohead{display:flex;align-items:center;gap:8px;margin-bottom:13px}
.oversight .ohead .eyebrow{color:var(--purple)}
.l1-badge{font-size:10px;font-weight:700;color:var(--purple);background:var(--purple-tint);
  padding:2px 8px;border-radius:var(--radius-full);text-transform:uppercase;letter-spacing:.4px}
.trail{display:flex;flex-direction:column;gap:0}
.trail .tr{display:flex;gap:12px;padding:11px 0;border-top:1px solid var(--border-soft)}
.trail .tr:first-child{border-top:0;padding-top:0}
.trail .tk{font-size:11px;font-weight:700;color:var(--text2);text-transform:uppercase;
  letter-spacing:.4px;width:108px;flex-shrink:0;padding-top:1px}
.trail .tv{font-size:13px;line-height:1.5;color:var(--text)}
.trail .tv .em{color:var(--text2)}
.diff-del{background:var(--red-tint);color:var(--red);text-decoration:line-through;
  padding:1px 4px;border-radius:3px}
.diff-add{background:var(--green-tint);color:var(--green);padding:1px 4px;border-radius:3px}

/* L1 oversight banner in queue context */
.l1-note{
  display:flex;align-items:flex-start;gap:10px;margin:0 0 12px;
  background:var(--purple-tint);border:1px solid var(--border);border-radius:var(--radius-md);
  padding:11px 14px;
}
.l1-note .ico{color:var(--purple);flex-shrink:0;margin-top:1px}
.l1-note .tx{font-size:12px;color:var(--text);line-height:1.45}
.l1-note .tx b{font-weight:700}

@media (max-width:1180px){
  .detail{width:420px}
}

@media (max-width:767px){
  .rail{display:none}
  .queue{border-right:0}
  .detail{position:fixed;inset:0;width:100%;z-index:30;transform:translateX(100%);transition:transform .2s var(--ease-std)}
  .detail.open{transform:none}
  .panes{height:auto;display:block}
  .queue,.detail{width:100%}
}
